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FAQ Title
  • Can I choose my seats?
    No. Your specific seat will be assigned to you in the section that you have purchased. IE: Standard, Preferred or VIP. You will not receive your specific seating assignment until you check-in at the Box Office on the day of the performance. PLEASE NOTE: All seats booked together, in one transaction online, will be seated together. Alert the Box Office of any accessibility needs you may have at least 24-hrs prior to the performance so they can best accommodate you. If you wish to sit next to another party, and you booked your seats separately in multiple orders, please contact the Box Office at least 24-hrs prior to the performance date. Failure to do so may result in parties being split up.
  • How much are tickets?
    STANDARD SEATING tickets are $44.00 (+taxes and fees) per person. PREFERRED SEATING tickets are $50.00 (+taxes and fees) per person. VIP PACKAGE is $160.00 (+taxes and fees) and includes premium, front-row seating for two (2) patrons, two (2) Beverages of your choice, one (1) Popcorn, and one (1) Special Gift. Please note: All patrons, regardless of their age, must purchase a ticket. The performance is not recommended for children ages 3 and under. Please be aware that if your child becomes disruptive or a distraction to others, you will be asked to exit the theatre until your child is ready to re-enter. For the enjoyment of all, thank you in advance for making babysitting arrangements for your young ones. Must be 21+ for alcoholic beverages. No discounts for children/seniors/active military, etc. *Ticket prices subject to change without notice.
  • Can I buy additional VIP seats?
    The VIP Package is exclusive and limited to only a handful of packages per performance. Each package includes two (2) seats. Additional single VIP seats cannot be purchased nor can VIP package seats be separated. For example, if you have 3 people in your party and want the VIP premium front-row seating for your entire group, we suggest purchasing 2 VIP Packages to accommodate seating for all three guests. It is up to you if you want to leave the fourth chair empty... or ask a friend to join you!
  • What is your refund/exchange policy?
    ALL SALES FINAL. Tickets are strictly NON-REFUNDABLE. If you are unable to attend a scheduled performance, you can request a "ticket exchange." You will incur a "ticket exchange fee" for each ticket exchanged. Requests can be made up to 24-hours before the scheduled performance. Strictly no exchanges, for ANY reason, within 24-hours of the performance will be allowed. Exchanged tickets are subject to new ticket availability and may include a price increase based on the date of the new performance, seat location, or date of exchange. Additional restrictions may also apply, please contact the Box Office for more information.
  • Where are my tickets?
    You will receive an email confirmation with a link to print your eTickets. If you haven't received a confirmation email, please double check your spam folder.
  • What if I didn’t receive an Email confirmation?
    Please check your spam folder first. If you still didn’t receive an email confirmation/receipt, please contact the Box Office at boxoffice@zubrickmagic.com or 1-866-ZUBRICK.
  • Do you offer group discounts?
    Yes. Groups of 20+ can receive a group discount. The discount will automatically be applied during the check out process. Please note, tickets for the group must all be purchased in one transaction to receive the discount. Groups of 20-49 guests receive $5.00 off per ticket. Groups of 50 guests or more receive $10.00 off per ticket. For private and exclusive matinee performances, please email the Box Office at boxoffice@zubrickmagic.com.
  • Do you sell Gift Certificates?
    Yes! Gift Certificates are available for Standard seating, Preferred seating, and/or VIP Packages. You will receive your Gift Certificates electronically via email within 24-hours of purchase, or if you wish, special arrangements can be made to pick them up at the Box Office during business hours. Gift Certificates can be purchased by clicking here.
  • Where is the theatre located?
    The theatre is conveniently located in downtown St. Petersburg, Florida. The address is: 1211 1st Ave N., Suite 101 St. Petersburg, FL 33705
  • Where do I park?
    The Zubrick Magic Theatre has a dedicated parking lot located behind the theatre on Arlington Ave. Please park in the paved lot with signs indicating "Zubrick Magic Theatre Parking." You're welcome to park here free of charge. However, on the occasional Tampa Bay Rays home game, you may incur a nominal fee to park. Our dedicated parking lot is on a first-come, first serve basis. If the lot becomes full, you will be responsible for locating your own parking. The theatre is conveniently located within walking distance of many area restaurants, local residences, and hotel/Airbnb accommodations. Street and metered parking is widely available downtown.
  • What time should I arrive?
    We suggest arriving at least 30-minutes early. This will give you ample time to park your vehicle, visit the Box Office, and purchase mouth-watering buttered popcorn and a refreshing beverage from the Concession counter. Then, sit back and relax in your seat because the performance will begin promptly at the scheduled time. Due to the dynamic nature, the first few minutes of the performance require the door to the theatre to remain closed. Arriving late may result in having to wait in the lobby for a few minutes until the performance allows the doors to reopen.
  • Do you have a dress code?
    “Smart casual” attire is suggested. The Zubrick Magic Theatre strives for a comfortable, yet sophisticated environment. We are a family-friendly establishment. Clothing with objectionable material, including obscene language, graphics or those regarded as offensive are considered not acceptable.
  • Is the performance age appropriate?
    Absolutely! The performance is 100% family friendly. The young and young-at-heart can enjoy the performance equally. The show has a running time of 70-minutes, so younger children who cannot sit engaged and attentive for an extended period of time should please reconsider their attendance as a courtesy to others. The performance is not recommended for children ages 3 and under. Please be aware that if your child becomes disruptive or a distraction to others, you will be asked to exit the theatre until your child is ready to re-enter. For the enjoyment of all, thank you in advance for making babysitting arrangements for your young ones.
  • How long is the performance?
    The performance has a running time of about 70-minutes without an intermission.
  • How often does the performance change?
    While the performance doesn't change completely from beginning to end, new routines are rotated into the show every few months. This keeps the show feeling fresh for our repeat patrons and their guests. Between Thanksgiving and New Years Eve, patrons will experience special holiday-themed magic sprinkled throughout the performance.
  • Do you serve refreshments?
    Yes! Our Concession counter is open 1-hour prior to each performance and offers a variety of mouth-watering refreshments from buttered popcorn to candy bars. In addition, you can quench your thirst with a bottle of water, soda or a selection of adult beverages including beer and wine. Strictly no outside food or beverages will be allowed. (Must be 21+ for alcoholic beverages)
  • Do you have a Loyalty Rewards program?
    Yes! We offer a Patron Loyalty Card program where you can earn punches with each visit and unlock magical rewards, including free drinks, concessions, and tickets. Pick up your card at the Box Office on your next visit! More details can be found by visiting www.zubrickmagic.com/rewards.
  • Are service animals allowed?
    Service animals are welcome and must remain on a leash or in a harness at all times. If you intend to bring a service animal to a performance, please notify the Box Office at least 24-hours prior to the performance so that we can identify the most suitable seating location for you.
  • Any trigger advisories I should be aware of?
    The performance may include the use of theatrical fog/haze, strobe lights, and loud noises. If you are sensitive to these effects or have a history of medical conditions such as photosensitive epilepsy, asthma, or hearing impairments that may be adversely affected by these elements, we recommend exercising caution or reconsidering attendance. The safety and comfort of our patrons is important to us, and we are happy to provide additional information or assistance upon request.
  • What happens if I lost an item at the theatre?
    The Zubrick Magic Theatre is not responsible for lost, stolen, or recovered personal items. Before leaving the theatre, please check around your seat for any personal belongings. Unattended items found at the theatre will be held for 10-days before being donated or disposed of.
  • What items are prohibited inside the Zubrick Magic Theatre?
    Weapons of any kind, including firearms, pocket/utility knives or cutting instruments. Video cameras (unless authorized). Professional photography and/or camera equipment (unless authorized). Tripods or monopods. Any type of portable chair, seat, or seat cushions other than those approved for persons with accessibility needs. Food or beverages, unless purchased at the Zubrick Magic Theatre. Coolers or containers, including cans and bottles. Illegal drugs or substances. Animals, other than service dogs. Strollers or baby seats. Fireworks, pyrotechnics, flares or incendiary devices. Laser pointers. Segways, skateboards or similar items. Noisemakers, bullhorns, air horns, etc. Helium balloons, beach balls or similar items. *This list is not all-inclusive and may be changed at any time without notice. Additional restrictions may apply.
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